An email alert from the DSA says that more than half of all motorists use the DVLA’s digital services to tax their car or declare it off the road.
I was pleasantly surprised by this – but then I saw the bit about how “digital services” means online AND telephone services. I would imagine that the percentage using the actual “online” part is considerably less than the overall figure.
Still, Mike Penning finds a totally positive spin for the situation, claiming that more motorists want to deal with the DVLA at a time and place to suit them.
What exactly does he think they wanted previously? Or what does he think the other half want now? Do they want to deal with the DVLA at an extremely inconvenient time and place?
Maybe his daughter told him what to think, because Penning seems incapable of drawing logical conclusions out of anything for himself.