A Driving Instructor's Blog

Ford Focus One-Touch Window ButtonsMy Focus has one-touch electric windows. On my last car, shortly before it was due for a service, the driver-side window developed a fault whereby when it was closed and hit the top of the frame, it bounced half way back down. What I had to do was carefully inch it up and make sure it didn’t hit the top each night when I got home and locked it up. There was still a small gap, though, but it had a service booked and we had no rain, so it wasn’t an issue.

The dealer fixed it and simply said it had been “reset”. I had no further problems with it.

I have another car now, and it has started doing the same thing. It isn’t anywhere near ready for a service yet, so in order to avoid the inevitable assessment visit and probable brake bleed my dealer would insist on before fixing it under warranty, I looked into it a little further. And big surprise, it is quite common on Fords (and other makes, apparently).

From what I can gather, the reset procedure is to put the window all the way up holding the button, and then keep it held for 3 seconds. Then, push the button and put the window all the way down, then keep it held for another 3 seconds.

But that doesn’t work by itself, because as soon as the window hits the top of the frame, down it comes again. It seems to be connected with the safety feature that prevents idiot kids (and dogs) getting their heads squashed if the window goes up while they’re leaning out. A sensor detects the resistance and winds the window back down again.

The trick is to use a piece of paper or thin card when you do the reset. Hold it just under the top window frame recess and put the window up. Hold the button for 3 seconds. The paper acts as a cushion and prevents the sensor triggering. Now put the window down and hold the button for 3 seconds. That should now have reset the sensor and the window goes up and stays up.

It ought to go without saying – but I’d better say it anyway – do not use anything hard as your cushion, otherwise you’re likely to break the glass. Use paper, and fold it once or twice as necessary to get enough cushioning to stop the auto-retraction kicking in while you do the reset. And keep your bloody fingers out of the way when you’re doing it. Don’t say I didn’t warn you!

My windows bounce back when they reach the top

You may have a faulty motor or sensor, but from my experience it is most likely just needs a reset. Follow the instructions above. That should reset it.

My windows come down on their own

I have read that on some models there is a feature which automatically opens the windows when it gets hot – even when it is unattended, and sometimes in the middle of the night. I have also read that the windows in some cars can be controlled from the key fob, and this can get pressed whilst in someone’s pocket. The sources for this are various web forums, and are not really to be trusted, but even if such a feature existed, I can’t believe that would be available in the UK because the car would get stolen almost immediately in some areas.

It is possible you need to do the sensor reset without knowing it, and the windows actually opened before you locked it up but you didn’t notice. That’s just a thought, and I’m not saying it’s right. But the first time I experienced the bounce back I didn’t realise until I went out again and saw the window open.

If I woke up to open windows, I’d book it into my dealer pronto.

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