A lot of people are finding this article based on the search term “UKCPS scam”. My experience most definitely WAS in a UKCPS car park, so read on and don’t be put off by the fact I didn’t identify it as such in the title – at the time I had no idea UKCPS were such cowboys.
After seeing this story in the newsfeeds I thought I’d mention something that happened to me late last year (2013). In fact, I mentioned it in this article back in January, but there’s a bit of a follow up.
In December I went to see Status Quo at the new Leeds Arena. I picked up my mate (let’s call him Bob) from his house just outside Leeds and we drove into the City Centre. Bob directed me to the Edward Street car park not far away from the Arena and we parked there. This car park has ANPR cameras that detect your registration number as you drive in, and you have to enter your registration into the ticket machine – if it doesn’t match what the ANPR system picked up you apparently don’t get a ticket. I paid using my debit card (which turned out to be a wise move). There was only one price available – the £8.50 overnight charge. We arrived at shortly before 6pm and I drove out at just after 11pm where ANPR cameras once again log your exit.
As we walked to the Arena, Bob told me that a few weeks earlier his wife (let’s call her Sarah) had been Christmas shopping and parked in that same car park. A few days later she was stung with a fine for “insufficient fee paid”. Now, Sarah isn’t the kind of person to take things lying down and in any case she’d kept the receipts proving that she had paid the correct amount. She kicked up a stink and they dropped the charge. It was normal chit-chat, and I didn’t think much of it after that.
Now, I lease my school car and the arrangement is that any traffic fines are automatically paid by the lease agent (most lease companies operate this way, I believe) if an infringement is submitted to them. This avoids the fine escalation if you don’t pay within 14 days. Anyway, in January I got a letter from my lease company informing me that they had paid a fine submitted by UKCPS (United Kingdom Car Parking Solutions). I was spitting feathers (this is another one of the things that can create stress in this job) because I hadn’t done anything wrong.
I immediately wrote an appeal to UKCPS, and I also wrote to Leeds City Council because I didn’t realise at the time that the car park in question was a private one, and was told it was not Leeds Council’s problem (it seems Leeds has a similar bunch of morons in charge that Nottingham does). I pointed out to UKCPS that they KNEW I had entered the car park, they KNEW I had left it, and they KNEW how much I had paid. Furthermore, since I’d paid by debit card, my bank statement was proof of how much I’d paid. After a further harshly-worded letter demanding a response from them within 14 days (they hadn’t replied to the original appeal after 20 days), I subsequently phoned them up and they said they’d refund it. I never had to provide proof of the amount I’d paid, and I eventually got my money back in February.
I stress again that UKCPS KNEW I had paid the right amount. Their ANPR system and ticket machine would tell them that clearly. So it doesn’t take a genius to work out what they were up to, particularly when you consider they’d tried the exact same thing with Bob’s wife. In fact, if you Google “UKCPS insufficient fee” – which I did when I appealed – you find that the same scam has been pulled on hundreds, if not thousands, of other innocent members of the public. Take a look at this single link – particularly the reviews on the left hand side, where 16 out of 17 reviewers have had the same scam pulled on them and most appear to have coughed up! The hits that Google throws up are mainly the ones where people have actually tried to do something about it. It’s anyone’s guess how many others have blindly paid up thinking they made a mistake. UKCPS is cashing in on the fact that it knows a significant number of people won’t appeal. Either that, or they are so incompetent that their system makes a LOT of mistakes… work out which one it is yourselves.
UKCPS are the sort of vermin who, until the Law changed making it illegal, would have happily clamped everyone who parked in their car park. The Law now needs to change to put these thieving parasites out of business for good. You will note that their (crap and amateurish) website graphics imply that they manage car parking for Tesco, Harveys, and Boots, since these are featured.
And Leeds City Council needs a good slap to remind it that it cannot just shake off all responsibility for these cowboy operators in their City.
Recently (mid-2016) I’ve had a run of hits on this story. I did a bit more reading and it would appear that UKCPS is becoming less likely to accept an appeal on the first contact. Perhaps their owner – who is still not behind bars where he belongs, based on the false charges his scumbag company has brought against innocent people – is worried that his profits are not increasing as much as he’d like, so he’s ordered the parasites who work for him to put up a defence.
Don’t be put off. UKCPS’ false charge scheme IS a scam, often sanctioned (by virtue of inaction) by the city councils who allow UKCPS to operate within their boundaries.
If you know you were not guilty, don’t pay – and argue like mad. Often, and hard. Just don’t ignore the charge notice.
Is UKCPS a scam parking operator?
Well, me and my mate’s wife have direct experience of the kind of things they get up to. But take a look at these links:
These are a tiny sample. Try Googling for “UKCPS parking scam” or “UKCPS Ltd parking ticket” and see what you get. There are hundreds and hundreds of people like you who these cretins are trying to intimidate (including disabled people parking in disabled bays that these gutter trash operate). That Responsive link sums it up nicely by pointing out that UKCPS usually backs down at the first appeal – and that’s because they know that they can make money from those who don’t appeal. You don’t need to be a genius to work out if it’s a scam or not.
Are UKCPS fines legitimate?
There is no straight answer to this. In my opinion, they are not – and that explains why anyone appealing to UKCPS, and making sure the appeal is heard (i.e. don’t let them just ignore you) appears to get the fine refunded or overturned rather easily.
UKCPS are scammers, that’s for sure. They seem to operate on the principle that if they issue 100 bogus fines, only a small minority of people are likely to complain and see the complaint through. Even if only one person out of that hundred didn’t appeal, they’re making money. But I suspect that more like 80% of people simply pay up and leave it at that.
If someone ever had the desire and the money to take them to court, I think we’d find out rather quickly just how legitimate these cowboys are.
Is UKCPS a legitimate company?
Unfortunately, yes. However, their business practices appear to be far from legitimate, and councils such as Leeds City Council have washed their hands of the affair to the extent that they are effectively sanctioning this extremely dishonest behaviour. The list of
scumbags directors who operate it are given as:
- Ms Helen Claire Hilton
- Ms Lorraine Doyle
- Mr Gary Deegan (twice)
- Mr Michael Bullock