An email alert from the DSA states that a new framework setting out the key competencies expected of driver and rider trainers (instructors) has been published. Translated into English, that means someone has written down what is expected of driving and riding instructors.
The document covers pre- and post-test training.
Although I’m sure it will get the fishwives going, the document merely states the obvious and any ADI who is doing their job properly WILL already comply with virtually everything in it.
The big question though, is: how will the DSA know that you comply with it? And will they agree that you do?
I have only one issue with it. When I’m reading it I keep getting flashbacks to my time in the Rat Race, working for a company whose primary output was this sort of stuff, and which didn’t give a damn about the actual customer in spite of all the rhetoric. Examples?
…use ‘client-centred’ techniques to ensure the learner is better equipped to deal with such hazards in the future…
The Health and Safety Executive notes that:
“People who deal directly with the public may face aggressive or violent behaviour. They may be sworn at, threatened or even attacked.”
This unit is about taking steps to protect yourself, and learners, from aggressive or violent behaviour, whether from other learners or third parties…
…implement and comply with general health and safety procedures and requirements relating to the delivery of services to the public…
…report details of any situation in which an actual or potential health and safety risk arises, in line with your organisation’s policy and procedures…
It’s full of this stuff, and words like “evaluate”, “compliance”, and so on.
To be honest, it is probably going to end up being just a waste of time and effort, because there’s no way I can see that they can check all this – other than on a check test – without spending a shed load more money. More importantly, though, it will not trap people who are giving dangerous instruction.